Privacy Policy

This website is operated by PODXMAS LTD ("Podxmas", "we", "us"). Our website address is https://podxmas.com.

Contact: support@podxmas.com
444 Alaska Avenue, Suite #AVM879, Torrance, California 90503, USA

We collect information you provide directly and data generated when you use our store:

• Account details: name, email, password (hashed)
• Order information: billing and shipping address, phone, items purchased
• Personalization content: photos, names, text, and design files you upload
• Payment data: processed by Stripe, PayPal, and other gateways — we do not store full card numbers
• Support communications: emails and messages you send us
• Technical data: IP address, browser type, device, and cookies for cart and site functionality

• Process and fulfill your orders, including printing personalized products
• Send order confirmations, shipping updates, and customer support replies
• Prevent fraud and protect the security of our store
• Improve our website, products, and shopping experience
• Send marketing emails when you opt in — you may unsubscribe at any time

We share data only as needed to operate our business:

• Payment processors (e.g., Stripe, PayPal) to complete transactions
• Shipping carriers and fulfillment partners to deliver your order
• Email and analytics providers that help us communicate and improve the site
• Legal authorities when required by law or to protect our rights

We do not sell your personal information to third parties.

We use cookies and similar technologies to keep you signed in, remember cart items, and understand how visitors use our site.

Essential cookies are required for checkout and account access. You can control non-essential cookies through your browser settings, though some features may not work correctly if disabled.

We retain order and account records as long as needed to fulfill orders, comply with tax and legal obligations, and resolve disputes. Personalization files may be stored for reorders or quality review, then deleted according to our internal schedule.

Depending on your location, you may have the right to access, correct, delete, or export your personal data, and to object to certain processing.

To exercise these rights, email support@podxmas.com or use our Contact Us page. We will respond within a reasonable timeframe.

Our store is not directed to children under 13. We do not knowingly collect personal information from children. Contact us if you believe a child has provided us data.

We may update this policy from time to time. The "Last updated" date at the top reflects the latest version. Continued use of the site after changes constitutes acceptance of the updated policy at podxmas.com/privacy-policy.