Customer Service

Shipping & Delivery

Production times, carriers, and delivery estimates for personalized Podxmas orders.

Last updated: July 1, 2026

Overview

Every Podxmas item is made to order. After your payment is confirmed, your design enters our production queue. Most customers receive their order within the total window below (production + shipping).

Estimated delivery: 3–6 business days after payment is received and your order is processed.

Production & shipping times

Product typeProduction (business days)Shipping (business days)
Apparel & accessories1–22–4
Tote bag1–22–4
Mug1–22–4
Pillow1–22–4
Poster & canvas1–22–4

Order production: Your order enters a 2 hours grace period after checkout — contact us within that window to change or cancel. Production typically takes 1–2 business days.

Orders placed after 5:00 PM EST are processed on the next business day.

Shipping time: Standard U.S. delivery is typically 2–4 business days after dispatch. International delivery varies by destination. Every shipment includes a tracking link when available.

Shipping costs

  • U.S. and international shipping: Free shipping on eligible orders over $75.00*

Your exact rate appears at checkout after you enter your shipping address. Add items to cart and proceed to checkout to preview costs before paying.

Addresses & delivery notes

Incorrect or undeliverable address: We are not responsible for failed delivery when incorrect or incomplete information was provided. Items returned to us may be reshipped at your cost:

  • $7 per item to reship within the U.S.
  • $10 per item to reship internationally

Multiple addresses: We ship to one address per order. Place separate orders for different destinations. PO boxes and military APO/FPO addresses are accepted.

VAT & import duties: For international orders we do not collect VAT at checkout. Import fees, if any, are the recipient's responsibility. Contact your local customs office for details.

Need help with delivery?

Track your package or reach out — we're happy to help.